Returns & Exchanges
At Ohne Project, we stand by the quality of our garments and offer a 30-day return window for items in their original, unworn condition with all tags attached. Please note that certain limited-edition releases and intimate apparel are final sale to maintain our commitment to hygiene and exclusivity.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all designer tags and protective bags are included to avoid restocking fees.
- 3.Ship It Back
Download and print your prepaid shipping label, then drop the package off at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our studio inspects your return, a refund will be issued to your original payment method within 5-10 business days.